Managing Services Marketing: Text and Readings (Dryden Press Series in Marketing)
by John E. G. Bateson, K. Douglas Hoffman
ISBN 13: 9780030225192
Format: Hardcover (250 pages) Publisher: South-Western Published: 29 Jan 1999 Other Format: Hardcover, Paperback
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Essentials of Services Marketing (The Dryden Press series in marketing.)
by K. Douglas Hoffman,John E. G. Bateson
ISBN 13: 9780030152177
Format: Hardcover (576 pages) Publisher: South-Western Published: 08 Mar 1997 Other Format: Hardcover
Managing Services Marketing: Text and Readings (The Dryden Press Series in Marketing)
by John E. G. Bateson
ISBN 13: 9780030986666
Format: Hardcover (600 pages) Publisher: South-Western Published: 21 Jun 1995 Other Format: Hardcover, Paperback